customers: 5
clusters: 7
most_urgent: 2 clusters above 95%
scope: managed customer environments · read-only Agents check every client. Engineers get the short list.
Agents check each environment on a schedule or on request: what is close to capacity, what is leaving support, what has fallen out of warranty. Your engineers get the short list of what needs a human's touch, and every customer gets a higher level of service.
What your team can do
- Start with the risks that matter. "Which customers have hosts leaving support this quarter?"
- Prove your value at every review. Capacity freed and hosts moved off end-of-support platforms, in the customer's own data.
- Fewer logins, fewer surprises. Agents check each customer's environment, so engineers stop logging in to find problems.