Managed Services

Scale your managed services without scaling your team.

Agents run your routine checks across every customer you manage, and your engineers handle only the exceptions.

More customers per engineer, and better service for every one of them.

The shift

Run each routine check in one pass, across every customer.

Your team repeats the same work in every environment you manage: the Monday capacity check, the warranty list, the end-of-month report. OneIQ lets agents check every client environment across your managed infrastructure.

Agent Zone
AI Query
Which customers have clusters above 85% memory this week?
Answer · illustrative
customers: 5 clusters: 7 most_urgent: 2 clusters above 95% scope: managed customer environments · read-only
Query completedread-only · logged
In practice

Agents check every client. Engineers get the short list.

Agents check each environment on a schedule or on request: what is close to capacity, what is leaving support, what has fallen out of warranty. Your engineers get the short list of what needs a human's touch, and every customer gets a higher level of service.

What your team can do

  • Start with the risks that matter. "Which customers have hosts leaving support this quarter?"
  • Prove your value at every review. Capacity freed and hosts moved off end-of-support platforms, in the customer's own data.
  • Fewer logins, fewer surprises. Agents check each customer's environment, so engineers stop logging in to find problems.

Figures in the answer cards are illustrative.